Frequently Asked Questions

Everything you need to know about shopping with Vyne.

How can I track my Vyne order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small shipping fee.

Do you ship internationally?

Yes, Vyne ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How do I find the right size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your materials sustainably sourced?

Sustainability is at the core of Vyne. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to ensure high-quality fashion with a lower environmental impact.